What to Watch For
When Choosing Your Advisor
Most people spend more time researching a car than they do choosing a financial advisor. After more than two decades in this industry, I've seen what goes wrong, and I'd rather you know the warning signs before you sign anything.
Talk to Me First, No ObligationThere's nothing wrong with enjoying success. But if your advisor's social media is a highlight reel of leisure, ask yourself a simple question: when are they looking at your accounts?
An advisor who is actively managing your portfolio is a busy advisor. The ones who have seemingly endless time to travel and golf are often running a low-touch model, collecting fees while doing very little active work.
Impressive offices are a sales tool. The goal is to make you feel you're in the hands of someone successful and important. What they rarely tell you is that you are paying for every square foot of that space.
The overhead of a premium office (rent, staff, furniture, decor) has to come from somewhere. It comes from client fees. A modest, professional environment with a focused advisor often means more of your money stays working for you.
Every advisor should be able to tell you clearly: how they are compensated, what percentage of your assets they charge annually, and whether they earn commissions when they sell you a product.
Commission-based advisors earn money when they sell you something. That is not inherently wrong, but you need to know it. Fee-only advisors charge a percentage of assets managed. Some advisors do both, which is called dual registration, and they should tell you which hat they're wearing on any given recommendation.
If an advisor can't or won't give you a straight answer about compensation before you become a client, that is a serious warning sign.
The titles "financial advisor" and "financial planner" carry no standard meaning on their own. What matters are the credentials and licenses the person actually holds.
Look for specific designations: CFP® (CERTIFIED FINANCIAL PLANNER™) requires 6,000 hours of experience, a comprehensive exam, and ongoing ethics requirements. ChFC® (Chartered Financial Consultant) goes even further, covering more advanced financial planning topics through the American College of Financial Services. Series 65 or 66 licenses indicate registration as an investment advisor.
These are verifiable. FINRA BrokerCheck (brokercheck.finra.org) lets you look up any advisor's registration history, licenses, and any regulatory disclosures. It takes under two minutes and it's free.
When markets drop, your advisor's job is to be the calm in the room. An advisor who calls you in a panic, sends alarming emails, or asks "what do you want to do?" during volatility is outsourcing the hardest part of the job back to you.
You hired an advisor precisely so you don't have to make emotional decisions under pressure. If they're the one raising alarms, they've reversed the relationship. Now you're managing their anxiety instead of them managing yours.
A good advisor has a plan, believes in it, and communicates from a position of steadiness. Market volatility should not change their tone. If it does, that tells you something important about how they'll behave when it really matters.
Some advisors have a preferred product set, often whatever generates the highest commission, that they put nearly every client into. Annuities, specific mutual fund families, and certain insurance products are common examples.
Your situation is specific: your age, tax bracket, timeline, risk tolerance, existing assets, and goals are unique to you. If your advisor never says "this doesn't make sense for your situation," they may not be fully examining your situation.
Ask directly: "Why is this the right product for me, specifically? What alternatives did you consider, and why did you rule them out?"
Large advisory practices often use a rainmaker model: experienced advisors bring in clients, then hand off the day-to-day service to associates or paraplanners. The person who built trust with you is not the person managing your money.
This isn't always bad. It depends on the quality of the team. But you should know going in. Ask: "Who will I actually be working with on a day-to-day basis? Who reviews my account? Who calls me when something changes?"
Some clients prefer a one-advisor relationship where the same person knows everything about their situation and handles it personally. That is a legitimate preference and worth asking about upfront.
No one can guarantee investment returns. No one. Any advisor who implies otherwise, through vague language about "consistent performance" or showing you a track record that seems too clean, is either misleading you or doesn't understand what they're selling.
The right conversation isn't about expected returns. It's about risk-adjusted outcomes, time horizons, and what happens when things don't go as planned. An advisor who leads with performance promises is usually working backward from what they think you want to hear.
Investment wholesalers (the sales representatives from mutual fund companies, annuity carriers, and insurance providers) will sometimes pay for client events on an advisor's behalf. The dinner looks like a gift from your advisor. It isn't.
Wholesalers don't sponsor events out of generosity. They expect something in return: access to your advisor's book of business, and a push toward their products. When your advisor accepts that arrangement, their product recommendations are no longer coming from a clean slate. The fund company that paid for your steak dinner is implicitly in the room every time your advisor decides what to put in your portfolio.
This is a structural conflict of interest that most clients never know exists. Ask your advisor directly: "Who paid for this event?" and "Do you have any arrangements with wholesalers or fund companies that involve compensation, meals, travel, or events?"
Your First Meeting Checklist
These questions separate advisors who are prepared from those who are not.
- How are you compensated (fee, commission, or both)? Can you show me in writing?
- Are you a fiduciary? For which services and in which situations?
- Who will actually be managing my account and reviewing my portfolio?
- How often will we meet, and who initiates those meetings?
- Can I see your Form ADV? (Registered investment advisors are required to provide this.)
- Have you ever been subject to a regulatory action or customer complaint? (Then verify the answer on FINRA BrokerCheck.)
- What happens to my accounts if something happens to you?
- What does your typical client look like, and how is my situation different?
You Deserve Straight Answers
I built Three Roads Financial because I believe clients deserve an advisor who is direct about compensation, present during difficult markets, and doing this work personally, not handing it off. If you want to have that conversation, I'm available.
Schedule a Free Consultation